HIGHLY EXPERIENCED HEALTH PRACTITIONERS
Our clinicians bring years of experience, ensuring you receive expert care and advice. Whether you're coming in for a routine check-up or a specific health concern, you can trust our team to listen, assess, and provide the appropriate treatment or lifestyle recommendations​
Hazel Hayden - Founder, Nurse Consultant
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With over 35 years of experience as a dedicated Nurse Practitioner, Hazel has made significant contributions to the fields of respiratory medicine, cardiology, acute care and women's health. Hazel began her career as a Registered General Nurse (RGN) in 1989 and worked in secondary care in respiratory medicine.
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Hazel advancing to become a Nurse Manager in Out of Hours services at Brisdoc. In this role, Hazel excelled in assessing and managing acutely unwell patients, as well as managing a team of 18 Healthcare Professionals. Hazel used her clinical expertise and commitment to patient care to ensure that all team members were trained and qualified to offer excellent patient care.
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Throughout her career, Hazel has balanced high-level responsibilities in both acute and general practice settings, with a particular focus on women's health. This diverse experience has been complemented by her qualifications as a Non-Medical Prescriber (NMP) and a BMS Registered Specialist. Hazel's passion for preventive health and self-care education led to the founding of the Bristol Health Hub and the Bristol Menopause and Well Woman Clinic, where she continues to empower individuals to take control of their health.
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Hazel's dedication is in improving patient outcomes and her work is driven by a deep commitment to educating people on how to care for themselves, fostering a healthier and more informed society.
Kim Jones - Operations Director
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Kim Jones plays a pivotal role at our Health Hub, diligently overseeing the seamless operation of the clinic. With a strong focus on organisational efficiency and management, Kim ensures that every aspect of the clinic functions smoothly to provide optimal care and services to our patients.
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Her expertise lies in streamlining processes, coordinating between departments, and maintaining a high standard of service delivery. Kim brings over a decade of experience in healthcare administration, combining her keen attention to detail with a passion for patient care. She is responsible for managing daily operations, from scheduling and resource allocation to regulatory compliance and patient satisfaction.
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Kim’s dedication to the administrative aspects of the clinic is instrumental in creating a positive environment for both staff and patients. Her proactive approach to problem-solving and commitment to excellence help drive the overall success of our Health Hub.
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Kim's leadership and unwavering dedication ensure that our clinic remains a trusted healthcare provider in the community, consistently delivering quality care and exceptional patient experiences.
Jenna Young - Phlebotomist
& Trained Health Care Assistant
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Jenna Young is a highly valued member of our medical team, serving as both a skilled phlebotomist and a trained health care assistant. With her dual expertise, Jenna brings a unique blend of technical precision and compassionate patient care to her work. Her proficiency in drawing blood and preparing specimens for testing is complemented by her broad experience in various aspects of patient support and clinical care.
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As a trained health care assistant, Jenna is adept at providing holistic support to patients, from assisting with daily activities to helping manage patient flow in our facility. Her calm and reassuring presence helps create a comfortable environment, making every patient feel understood and cared for during their visit.
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Jenna is known for her gentle touch and meticulous attention to detail, ensuring each procedure is safe, efficient, and as pain-free as possible. Her ability to connect with patients, combined with her strong commitment to maintaining high standards of hygiene and safety, makes her an invaluable asset to our team.
Tia Brown - Social Media & Marketing Lead
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Tia is the creative force behind Bristol Health Hub’s. With a passion for wellness and a sharp eye for digital trends, she leads our social media and marketing strategy, bringing our health services to life across platforms.
Tia combines her background in management and marketing with a genuine interest in helping people live healthier lives, crafting engaging content, growing our community, and making sure our message reaches the people who need it most. Whether it’s a powerful health tip, a behind-the-scenes look at our work, or a campaign that gets people talking, Tia ensures that Bristol Health Hub stays connected, informative, and inspiring.
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Amy Bold - Patient Care Coordinator
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Amy brings over 17 years of experience in office administration to her role as Patient Care Coordinator, including 9 years working on reception. She plays a vital role in supporting both patients and clinical staff, ensuring the smooth day-to-day running of the clinic.
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Known for her dedication and strong work ethic, Amy takes pride in offering a high standard of service and care. Her warm, friendly personality creates a welcoming atmosphere for everyone who visits the clinic. Whether she’s answering queries, coordinating appointments, or assisting with behind-the-scenes administration, Amy is always ready to help with kindness and professionalism.
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Her approachable nature and attention to detail make her an integral part of the team, helping patients feel reassured and supported throughout their journey with us.